They will: tackle issues for underrepresented and disadvantaged groups and individuals, offer a place to come together, share experiences and facilitate learning and development, help shape and deliver our organisational strategy and policy. east midtown plaza privatization We recently started our migration to Microsoft 365 which gave us more functionality to make things a bit easier. In the twelve months since its inception we have received 500 reports from a whole range of work areas within the hospital and across a wide variety of staff groups. In healthcare we often focus on errors in an effort to learn from our mistakes and avoid further harm. Feel free to get in contact, my email isBen.watson1@nhs.scotor message me on Twitter @BenJWatson86, Note: The term GREATix was coined by Dr David Sinton, after working with Adrian Plunkett who set upthe Learning from Excellence Movement, You need to be a member in order to leave a comment. It shows real promise as an improvement tool. The process of submitting GREATix would see a report get submitted by staff scanning a QR code on their phone which was very quick and easy with just a couple of quick steps. * Yes - and you can publish my name. This concept at its fundamentals relies on the acknowledgement that things do go right and recognising them when they do . 2023 EM3 is licensed under a Creative Commons (CC BY-NC-SA 4.0) International License. GREATixis a reporting mechanism for capturing positive feedback. We all know how to provide feedback when things go wrong: Datix it! greatix newcastle hospitals If you do need medical care and it's not life threatening, contact NHS 111 online or your nearest pharmacy. The link address is: https://www . "On secondment to another area I used the same simple steps and introduced the concept of GREATix to a colleague who embedded it locally, the exec team were presented with the concept during accountability meetings and so the spread begins .. Let someone know about something they did that you appreciated, when a team worked particularly well, or when a pathway worked well by submitting a GREATix and if your Trust doesnt have a positive learning system then start one. Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. Lauriston Building, Princess Alexandra Eye Pavillion and Chalmers Centre, Becoming a Trainer & Ongoing CPD/Appraisal, International Medical Graduates Information. Introducing something likeGREATixprovides a method for saying thank you that will help to tackle some of that, and hopefully put a positive light on the hundreds of things that go well rather than the small number thatdont. "Early on I stumbled across a concept of sharing learning from good work that was championed by Dr Adrian Plunkett and his now famous Learning From Excellence (LFE) movement, and this had been on the back burner and niggling away at me for some time. His kindness has earned him numerous Greatix reports backed up by phone calls & letters from grateful patients & visitors - a true unsung hero. 1 0 obj Crewe Road South, Despite the amazing work that goes on every day, most of the functioning feedback mechanisms in place are designed around negative feedback or risk management.
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