Apr 27, 2023 at 3:59 PM. How to Avoid Cases Open Against You & Returns on Poshmark, 10 Ways to Get Out of Debt & Stay Out of It, How I Earned $3000 in Vendoos Refer-a-Friend Affiliate Program, 26 Places to Get Clothes to Sell on Poshmark, Poshmark Review: What You Need to Know Before Buying & Selling on Poshmark (2023), How I Made $800 in 6 Weeks Selling Online with Vendoo, How to Have an Awesome Thrift Store Date Night. The seller pulled up a retail site listing indicating that the item was imported. Instead of listing the item by the number or size on the size tag (e.g., medium), theyll list it how they think it fits (e.g., small). According to Poshmark's return policy, a buyer can only submit a return request for the following reasons: The item received is "not as described" (e.g. When payment for the full value of items is not exchanged through the Poshmark platform, we cannot guarantee that both parties will ship and transact as promised. The focus is women's clothing, but you can also sell kids' and men's clothing on Poshmark too. They mentioned that the buyer claimed "additional wear" and attached photos, which I finally had access to. Ive heard of sellers receiving returns that were damaged in some way. Are cases annoying? The item does not fit the buyer. Poshmark Returns: What To Do When A Buyer Opens A Case, How To Avoid It You can also respond that you accept the request for a return if you do. Order shipping materials from USPS online. h. hotteaforme. Should You Include a Thank-You Note in Every Poshmark Package. The seller receives a notification of the case and can provide her response. According to the Poshmark platform, the seller has 2 days to ship the item after it is sold. Give thorough descriptions. I was able to resell it to another buyer, who had no complaints. Instead, gravitate towards phrases like, Im bummed to hear that still convey sympathy and concern without being outright apologetic. Per Poshmark policy, items cannot be returned because they dont fit. Well duh they are used. They looked like new, my husband wore them once to an indoor event and said they were uncomfortable, anyways. Really bizarre Online transaction WWYD. As a seller, I hope that my buyers are thrilled with what they receive, not lukewarm or disappointed by it. On the popular app an online secondhand retail store, which lets some 2 million fashionable users hawk their wares for cash she sold vintage designer duds to her 71,000 followers. HOW LONG DOES IT TAKE POSHMARK TO RESOLVE A CASE? Take the best photos you can. 24 Must-Have Items for the Online Reseller, 15 More Tips to Become a Top Seller on Poshmark. Then the size-7 buyer finds it doesn't fit her. Poshmark said that they had received pictures of the item. Examples of reasons that could go either way: The color of the item doesnt match the pictures or what was described. Why did they approve the return without giving me enough details or photos to even refute it? It is neither a sellers nor Poshmarks responsibility to cater to a buyers whims. How to Make Money in One Hour, Here Are 20 Ideas - Due Theyll know their size and buy accordingly. This works well for sellers who: feel uncomfortable knowing buyers can see their responses in the cases message thread, feel uber confident the return request will get denied as the buyer is clearly citing a reason thats not accepted under Poshmarks policy.
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