Because he was told VicRoads would not accept his concession card, he paid the full fee. The person needs to lodge the dispute in writing and support it with certain documents before VicRoads has transferred the registration. Given these developments, the Ombudsman did not make any proposals to VicRoads about its current practices, and will continue to monitor this issue. However, we highlighted that the courts delay in hearing the matter was beyond Andrews control and suggested it was reasonable for him to believe the suspension would apply as noted in the original notification letter. VicRoads will start a financial impact assessment of any change to Health Care Card entitlements and registration renewals. #3. has travelled a distance of more than 7500km since its acquisition and initial registration in the name of the LMCT (distance travelled rule), or. After James contacted the Ombudsman, he and his father complained to VicRoads. After contacting Centrelink and resolving the error, Derek contacted VicRoads about registering his vehicle at the concessional rate. The Victorian Ombudsman pays respect to First Nation custodians of Country throughout Victoria. A review of concession entitlements confirms that Victorian regulations broadly align with other Australian jurisdictions. We said the decision did not seem to reflect the purpose of the regulations to ensure people with a device fitted to the car do not drive with alcohol in their system. He told us that between late March and early April 2018, 41 trucks and personal vehicles had been stolen. On 5 February 2019, the Transport Legislation Amendment (Better Roads Victoria and Other Amendments) Bill 2018 (Vic) was introduced into Parliament, proposing this change. Interlock Exemption Interview. State of Victoria (State VicRoads acknowledged its processes can sometimes lead to unintended outcomes. Until this change takes effect, the Ombudsman will continue to monitor and action complaints about VicRoads administration of suspended or cancelled driver licences. Recording of a dispute prevents a transfer of registration or re-registration of a vehicle, until evidence is provided that the dispute is resolved. VicRoads is investigating a solution that provides more timely advice to the current registered operator that a vehicle has been transferred out of their name. This exemption may be applied directly at VicRoads at the time of registration or transfer of the vehicle. We will contact you in writing within 30 days of the application once we have reviewed all documentation. National Reconciliation Week - Sorry Day 2023 City of Stonnington Joes and Mays lawyers told the Ombudsman that before Michael sold the vehicle to Sam, Joe telephoned Victoria Police from overseas to report the car as stolen.