Audley Travel and COVID. We've had some brilliant holidays with Audley but the latest one planned is hard work - for us. We wanted to plan a journey that would be tailor-made just for us. Flawless planning and Natasha has been brilliant in providing information and advice for our very exciting trip to East We engaged Audley Travel to organise a holiday in Laos for two people for three weeks. The Itinerary was Huge for twelve days. It did not disappoint. We were unable to proceed with our holiday due to COVID closures and canceled our trip. Dear ******. Kathryn, Hi KatherynThank you for taking the time to share your great feedback with us. It received solid four-star ratings across the board, except for transport, where five stars means that it clearly dealt with last year's travel chaos better than most. 50 Best Travel Agencies in 2023 | ConsumerAffairs This was the first time I have used Audley and I will definitely be booking with them again. Nepal is a very special place, we loved it. Your money is safe when you travel with us. We compared costs against other providers and they were competitive. Whether or not one can use that credit is irrelevant to the travel insurance company because from their perspective, if credit is offered then the consumer has not incurred a loss. However, one third of our trip was AWFUL and they literally had a tour guide for us for our four days in Hoi An who tried to (and succeeded) in ripping us off, upcharging us for services that he wasn't providing (merely translating), and essentially holding us captive and forcing us to go to a pottery village and wouldn't let us leave despite us saying we had no interest and didn't want to spend our money there. We chose Audley having read the posted reviews and felt we had found a company that could be trusted to deliver the sort of holiday we enjoyed. What would you like to experience? Thank you for having an open conversation with us about your experience. She organised a wonderful holiday for us with fantastic hotels and tours nothing was too much bother for her. Dear SandraThank you for sharing your wonderful experience with Audley Travel and for letting us know how much you enjoyed your trip to Laos, Vietnam, and Phu Quoc Island. We are quite fussy with our travel plans and yet nothing was too much trouble. The hotels were perfectly picked to maximise our time. We will certainly pass on your kind words to Mark and the rest of the team.Thank you once again for choosing Audley Travel, and we hope to have the pleasure of arranging another trip for you in the future.Best regards,Audley Travel, just returned from a great trip to Malaysia organised through Shannon Winzar, Audley travel. I wholeheartedly thank Mat for everything he did for us. And so it proved to be!Malcom W our representative was excellent! per day (PLUS all tips to drivers and local guides, all lunches and dinners, an extra $200 Euros per day) Audley Travel was a rip off. Management is helpful and employees are friendly. It was much further from the water (we were told it was right on the hill behind ***************) and had no view whatsoever! There are much better people out there. As you know from travelling with us in the past, we take great pride in our attention to detail, and are glad your trip was seamless! It features trip ideas from our specialists alongside hand-picked stays and experiences, and introduces our approach to creating meaningful travel experiences. How to find a good travel agent, Need to file a complaint? Got back a couple of weeks ago from a magical couple of weeks in Nepal with my sister. The world is a big, wide-open place, and making decisions can be difficult. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
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