*Address all correspondence to: ccivy@hkccpolyu.edu.hk. All 44 respondents expressed a unanimous agreement toward the importance of the three KM pillars, namely, people, technology, and process, to organizational growth. Technologyoriented organizations deployed efforts and realized highest effectiveness in the pillar of technology when compared with the results of other two pillars (technology = 4.36, process = 3.12, people = 2.33). Their cognitive minds influence their approach to the processes of accommodating, validating, and creating different ideas solicited from different sources. The result is illustrated in Figure4; 11 respondents (25.0%) perceived people as the most important pillar, followed by eight respondents (18.2%) for technology, and finally five respondents (11.4%) for process.. Therefore, effective knowledge management requires that the tools support enrichment of the content via components such as commenting, discussing, or adding extra content (social components). The bond among people can be strengthened through the participation of knowledge workers characterized by different roles (e.g., novice, regulars, and experts) in the community. Sharing is one of the most challenging processes if knowledge is confined as a personal asset rather than a social capital in the organization. Employees using KM system (KMS) with learning and creation intention aim to capitalize knowledge assets through social networking and collective inquiries [12, 13]. Further actions are required to interweave the KM processes holistically because such knowledge assets can be an added value to facilitate informed decision making and strategy. Through collective inquiry, sharing, and assimilation of knowledge, innovations and desirable organizational outcomes are boosted [1, 10]. Pilot tests with one professor and one business practitioner were conducted in order to solicit feedback on the structure, readability, and completeness of the questionnaire. Equipped with KM technology, employees can leverage personal knowledge and improve skills through sharing and collaborative learning [9]. Typically, top managers champion the instigation of KM programs, provide vision to align the organizational strategy with the KM programs, and oversee the diffusion of KM initiatives throughout their organizations [8]. The four components of knowledge management include: The people or stakeholders. Heres what that KM maturity model looks like: What follows is a closer look at this KM maturity model, including how to use it toward enhancing knowledge management maturity within your organization. Most knowledge management initiatives fall somewhere along this four-phase progression, from inception to the strategic planning process. Each pillar is as crucial as the last great content is important to have, but it also needs to live somewhere that makes it easy to find that content when needed. Recommendations of KM endeavors on three KM pillars are provided to suggest the joint efforts from both management and employees. Other than the congruence of the KM perception and KM strategy, understanding the effectiveness of their KM practices is important to evaluate organizational performance. Moreover, youll find knowledge champions at the executive level. Alkemade) Strategy (Joel Watson) Undoubtedly, KMS enables organizations to be more agile and fluid because skills, competencies, and ideas can be stored, accessed, retrieved, and disseminated to the right people, at the right time, and at the right place [11, 12]. AMU 11th and Diploma Entrance Books, Notes and Guide, AMU B.A. Q: Which of the following platform can be used to ask or post questions on various topics. Researchers speculate that in a decade, remote work will just be work. The four main components of knowledge management are corporate culture, people, process, and technology. In order to do their job as effectively and stress-free as possible, employees need all the right tools and resources.
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