She received them, and stated the defect was there. Poshmark HQ 203 Redwood Shores Pkwy, 8th Floor Redwood City, CA 94065 See Map. Poshmark accepts all major credit and debit cards including: American Express Discover JCB MasterCard Visa You will need to enter your card number, expiration date, and CVV code to process your card payment. If it is your fault, accept the return and let the buyer get their refund. Unfortunately, odor is something that can impact your case. What to Do When A Case is Opened Against You on Poshmark Even when you finally ship the purchase, some buyers would open a case for a return. 6. Tap the order for the item(s) you wish to return. Hey everybody. In these situations, the resolution is simple; I direct my response to Poshmark: Poshmark Team, I appreciate that the buyer has brought this to my attention. It was a bit of a frustrating experience. New comments cannot be posted and votes cannot be cast. Because the dress was not in pristine condition, I included a close-up photo of it, a photo with the tag on the dress, and ensured that the description clearly stated this issue. Ive seen lots of listings on Poshmark and other marketplaces with just one line of description. Please consider this as my acceptance of the return and process the return label accordingly. Its hard to determine when this is enough. Go to the Poshmark website, and log into your account. Unauthorized use and/or duplication of this material without express and written permission from this sites author and/or owner is strictly prohibited. They first stated that the sweater was worn more than I had stated, as it didnt fit right. To change your shipping or return address, click on Change' next to your address. Add a title and description 4. If you choose to do so, it could negatively impact the outcome of the case. FAQs - Poshmark To initiate a return and refund, file a claim on the Poshmark website or the app. Interacting with my videos not only helps me out but also makes me smile! 1. Usps requires all priority mail to have a return address, it's mandatory so they can refuse it. I dont personally own a tag machine. Poshmark sellers have 5 business days to ship but it doesnt mean you have to wait till the last day to ship without communicating with the buyer. For more information, please see our Lets talk about reasons why a case may open against you on Poshmark. When she's not blogging, you'll find her listening to music or enjoying a good book. What is a return address? They approved her return stating "missing button" and I should be more careful when listing and pay attention to detail. For more information, please see our However, the tags were intact and the dress was otherwise flawless. I'd just like to stay anonymous. I've been a faithful posher for over 5 years selling 1,060 items so far.
