Furthermore, the Council has failed to take all her Disability Related Expenses into account, as part of her financial assessment, and has failed to explain why. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. Been brilliant collecting rubbish and have kept up key services amazingly during lockdown. Another resident, who lives on Kingsley Road, told Wimbledon Times: "We are drowning in filthy streets and fly-tipps and the council seem to look away. Staff are so unhelpful , my daughter went to nursery in Merton and it was poorly run , failed to tell me my daughter had an accident and then had the cheek to tell me she took the incident formHome which is a complete breach ofData protection, staff in parking services very unhelpful and one particularly very sarcastic they literally do not have any customer service skills in the slightest. I've lived in 4 councils in London and Merton is by far the worst (and certainly not the cheapest). If you are complaining about Housing Services, we use a two-stage complaints process. attachment. If you have a complaint about the editorial content which relates to Report a problem with this page. Mrs B complained that the Council failed to properly explain the funding arrangements for the care of her late mother Mrs C. There was fault by the Council in the information it provided and the time it took to consider the funding of Mrs C's care. Complaints ; Freedom of Information ; Subject Access Requests We will respond within 10 working days of receiving it. DONT go there unless you've taken CALMING pill. Leave feedback or a compliment. The Council should pay Mr X 500 to remedy the lack of suitable accommodation and the uncertainty caused by the other failings. Complaints are only taken about waste on public land. Your vote matters, don't lose it. Published by at 14 Marta, 2021. The Ombudsman finds the Council failed to appropriately forward plan for X's transition into adult services. A Merton Council spokesperson said: "Our community and council share the same goal in making Merton a cleaner, greener place. Veolia operates the street cleansing service covering over 10,000km of roads across the four boroughs of the South London Waste Partnership in Croydon, Kingston, Sutton and Merton," said a spokesperson. Nor does the Council have consider the weight limit on the access road because it is a private matter between the land owners and the developer. late waste collections since the contract with Veolia came into force in October 2018. . The Council has agreed to apologise for this. HUNDREDS of residents are calling for authorities to take action on the increasing number of rubbish being left to rot across Merton.
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