It's been almost two years and it's failed four times. To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center. Touch the keypad with the palm of your hand to activate the lock. Bezel: The bezel is used to conceal and protect the front part of your keyhole, mainly when used in conjunction with escutcheons (see below). First establish the exact spot the deadbolt strikes when the door is locked. Try moving closer to the door (within 15 feet) and ensure Bluetooth on your phone is turned on. To begin, take off the old Yale lock with a screwdriver. What steps did you take that led up to any issues occurring? So leave the 2 middle batteries in. Check the sensor before the door to see if its broken or dirty. See if this solves the problem! Check the battery terminals for cleanliness and dryness. They include: NEST Max Hub, 4 Google Minis, 2 Google Chromecasts, 12 WEMO Switches/Plugs, 1 NEST Camera, 1 NEST Doorbell/Aware, 3 NEST Protects, 1 Bond Hub supporting 4 Ceiling Fans and Lights, 1 Powerview Hub supporting 6 Window Shades. If you find oxidized or corroded terminals, use sandpaper or steel wool to remove any built-up grime and rust before reattaching your batteries to their respective terminals with a small amount of white lithium grease applied sparingly using a Q-tip or cotton swab. Step 5: Check for updates for your Nest app AND Yale Lock. Nest x Yale Lockis a highly advanced smart lock with a 4.5-star rating from over 500 customer reviews on Google. Escutcheon: This protects and decorates any exposed area where the bolt extends into place; some bolts require two escutcheons for adequate protection on both sides rather than just one on top, as shown above (so-called top or rim bolts). Tell us more and well help you get there, sharing Nest device access after migrating to a Google Account, How to set or change passcodes forGoogle Nest Secure and the Nest Yale Lock, How to lock and unlock the Nest Yale Lock, When a person unlocks or locks the door, including the name you gave them in the Nest app and the time, When someone enters an incorrect passcode 5 times, If your lock goes offline for an extended period of time, When your deadbolt is unable to extend or retract.
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